Keep know how in the business, even when people change roles.
Internal process and knowledge videos that capture how work is done, so teams stay consistent without relying on memory or one person holding everything. We clarify the steps first, then film it simply and clearly.
What changes once it exists
Good internal documentation reduces friction and risk. The goal is simple. Make the right way easy to learn and easy to repeat.
- Less dependency on one person to explain things
- Clearer standards across teams and locations
- Faster handovers when staff change roles
- Fewer mistakes from missing steps or assumptions
Common uses
Designed for real internal work, not marketing. Useful for operations, admin, customer handling, and day to day workflows.
- Standard operating procedures and work instructions
- Systems and software walkthroughs for staff
- Customer handling, bookings, quoting, and admin
- Handover videos for roles and responsibilities
How it works
Map the workflow
We outline the steps and decisions that matter, keeping it practical and easy to follow.
Capture the process
We film real work being done, with gentle direction and minimal disruption to the day.
Edit for long term use
Clear pacing, clean audio, and a structure that makes the video easy to revisit later.
What you receive
Deliverables designed for internal libraries and long term reuse.
Questions
Do we need scripts?
Not usually. For internal processes, we map a simple outline, film the real steps, then tighten it in the edit.
What if our process changes later?
We can update individual steps or sections without redoing everything. Keeping videos modular makes changes easier.
Who are these videos best for?
Operations, admin, team leads, customer handling, and any workflow that relies on repeated explanations.
Want to reduce repetition and keep knowledge in the business? Tell me what process you want captured and I’ll suggest a clear approach.
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